Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by WhizePet. Throughout the site, the terms “we”, “us” and “our” refer to WhizePet. WhizePet offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service. These Terms of Service apply to all users of the site, including users who are browsers, customers, merchants, vendors, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Terms of Service, you may not access the website or use any services.

SECTION 1 - ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this site.

You may not use our products for any illegal or unauthorized purpose. You may not, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of the Terms may result in immediate termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, where permitted by applicable law.

You understand that your content, not including payment information, may be transferred unencrypted and may involve transmissions over various networks. Payment information is handled through secure payment providers and is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without express written permission from us.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do our best to provide accurate and current information on this website. However, we are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information only. Product descriptions, images, pricing, shipping information, and availability may be updated or changed at any time.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part of the Service, without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.

We have made every effort to display as accurately as possible the colors, images, and details of our products that appear on the store. However, we cannot guarantee that your device’s display of any color or image will be completely accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction, where permitted by applicable law. We may exercise this right on a case-by-case basis.

All descriptions of products and product pricing are subject to change at any time without notice.

Returns and refunds are handled according to our Refund Policy.

SECTION 6 - SHIPPING AND DELIVERY

Shipping times are estimates and may vary depending on destination, carrier, customs, supplier processing, and other factors outside our direct control.

Our current estimated shipping time is 4–13 business days unless otherwise stated on the product page or shipping policy.

If your order has not arrived within the estimated shipping time, or if your tracking information has not updated, please contact us at support@whizepet.store with your order number and the email address used at checkout.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your information, including your email address, billing address, shipping address, and payment information, so that we can complete your transactions and contact you as needed.

We may cancel or limit orders that appear to be placed by dealers, resellers, distributors, or accounts that appear to be fraudulent or suspicious.

SECTION 8 - PAYMENT AND CHECKOUT

Payments are processed through the payment options available at checkout.

By submitting payment information, you represent and warrant that you are authorized to use the payment method provided.

We do not store full payment card details on our website. Payment information is handled by secure payment providers.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy to understand how personal information is collected, used, and protected.

SECTION 10 - THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools, apps, links, payment providers, shipping providers, analytics tools, or other services that we do not monitor or fully control.

You acknowledge and agree that we provide access to such tools and services “as is” and “as available” without warranties, representations, or conditions of any kind.

Any use of third-party tools or links offered through the site is entirely at your own risk and discretion. You should review the terms and policies provided by the relevant third-party providers.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, product availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content:

• for any unlawful purpose;

• to solicit others to perform or participate in any unlawful acts;

• to violate any international, federal, state, provincial, or local laws or regulations;

• to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

• to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;

• to submit false or misleading information;

• to upload or transmit viruses, malware, or any other type of malicious code;

• to collect or track the personal information of others;

• to spam, phish, pharm, pretext, spider, crawl, or scrape;

• for any obscene or immoral purpose;

• to interfere with or bypass the security features of the Service or any related website.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

The Service and all products delivered to you through the Service are provided “as is” and “as available,” unless otherwise stated by us.

To the fullest extent permitted by applicable law, WhizePet shall not be liable for any injury, loss, claim, or damages of any kind arising from your use of the Service or any products purchased through the Service, except where liability cannot be excluded under applicable consumer protection laws.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless WhizePet and our partners, service providers, suppliers, and affiliates from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be considered severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms of Service at any time by stopping use of our site.

If we believe that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and WhizePet and govern your use of the Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the applicable laws of the business location of WhizePet, unless otherwise required by applicable consumer protection laws.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to our website following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@whizepet.store